Frequently Asked Questions
What kind of deposit do you require?
We require 50% down on all orders.
If I bring my logo on a disk / CD, what format works best?
VECTOR - Vector files are scalable and resolution independent. That means they can be re-sized up or down without losing any image quality. The same art will look the same whether it is used on a postage stamp or a billboard. When using a vector program it is also advisable to convert all fonts to outlines to eliminate any missing font problems.
Acceptable Vector File Formats:
- EPS - Encapsulated Postscript - Saved from a vector-based program such as Adobe Illustrator
- PDF - Adobe Acrobat - This works well for both high res and vector files
- AI - Adobe Illustrator
- FS - FlexiSign Pro
RASTER - Raster or bitmapped files are pixel based formats that are resolution dependent. They are made up of tiny squares of color. A raster image is made up of a finite number of pixels. When you re-size a raster image, pixel size is not changed; pixels are either added or taken away depending whether the image is being reduced or enlarged. So a low-res image can become either jagged or fuzzy. Images "borrowed" from the web are usually lo-res (72 dpi) and unusable.
Acceptable Raster File Formats:
- PSD - Adobe PhotoShop files with at least 150 dpi (full size) work fine. It is also advisable to leave any layers, channels or paths and not flatten in the event that our designers need to make color corrections or other adjustments.
- EPS - Encapsulated Postscript format saved from a raster program such as PhotoShop.
- TIF - Tagged Image File - High Resolution
- JPEG - High resolution jpegs may be used for smaller signs. The larger they get the worse they will look.
Unacceptable Formats - Page layout programs such as Quark or PageMaker, GIF, BMP
or lo-res JPEG are not acceptable.
TIPS
- We use PC computers. Mac files must be exported so as to be recognized by a PC.
- If specific colors are required, we advise using Pantone colors.
- Files on CDs, DVDs, e-mail attachments, and PC formatted flash drives and our FTP site are acceptable delivery methods. We cannot open floppy discs, ZIP, Syquest or Mac formatted anything.
- The file size limit on our e-mail is 2 MB. Limit on our FTP site is 2 GB.
Can you make a sign from a digital photograph?
Yes, and we do often! The better quality the photograph, the better your digital image will turn out!
I see many vehicles that are completely covered in advertising, can SIGN-A-RAMA provide this service?
Yes. This depends on your vehicle and budget. The best thing to do is have one of our design engineers inspect your vehicle and take measurements for a quote.
If I have special color matching requirements, or need to have my letterhead and business cards matched can SIGN-A-RAMA meet my needs?
Yes. Depending on the type of sign and it’s uses, we can match according to your needs.
Do I need a permit for my sign?
You may or may not. We will do the work to find out exactly what you need and help attain the permit before the sign is installed if necessary.
If I am getting a sign installed on my vehicle, how long will my car/truck/van be out of service?
Most vehicles can be lettered in one business day.
Can my sign be delivered?
Yes, we can deliver your signs.
Does SIGN-A-RAMA create trade show booths and graphics?
Yes. We can customize them, or sell you pre fabricated, travel booths.
What is the largest sign I could order from a SIGN-A-RAMA full service sign center?
There are no signs too large for us!
