Frequently Asked Questions
Do you sell ALL kinds of signs?
YES!
Hours of operation?
Mon-Fri 8:30 to 5:00
Do you provide a proof prior to ordering a sign? How will I know you will provide the sign I need?
We don’t provide design for free. It is part of our services, and we do quality work so can’t really justify giving it away. What we WILL do is provide you with a design prior to it going into production. We promise we won’t make something unless you are 100% satisfied with our design.
How do I approve proofs?
We will fax, email, or mail your proofs to you for approval and changes. We require a SIGNED COPY of the proof prior to beginning production. It can be faxed, scanned and emailed, or mailed to us.
What kind of art file do I need for digital printing?
We prefer an eps or ai saved for PC, If this is for LARGE digital, we need 300 dpi. Sorry about the jargon. Questions? Email design@signaramadowntown.com
Can I upload my art file to an FTP site?
What is your typical turnaround time?
Depending on product, anything from 2-3 days to 4-6 weeks from approval. We try to keep most of our work “in house”, which allows us to speed up our timeframes and provide a reliable quality.
What if I need my sign tomorrow? Or even today??
We can do that, but sometimes it is not inexpensive. You have to REALLY need a sign.
Do you install signs… even those you don’t sell?
Yes, we provide installation of all kinds, including removal and disposal of existing signage you want gone.
Are your prices competitive?
We like to think so, and please let us know if you find our prices “out of line” with the marketplace. In most cases, we won’t be the cheapest, but we won’t be the highest either. Talk to us about your budget, and we’ll try to get something done for you.
Has anyone ever told you that you look just like Samuel L. Jackson?
Okay, we don’t really get that one “frequently”. The answer is no.
